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Shipping and Payment

Within Germany the delivery will be shipping free (for shipping to an island within the german territory we charge a flat rate surcharge of €5,50 (plus VAT).

When shipping to foreign countries, the shipping costs are calculated automatically by weight at GLS in the webshop per package and delivery zone. Deliveries to the following countries are made as a parcel shipment with GLS KlimaProtect.

Shipping cost per package (up to 23 kg) for:

Belgium: €15,95
Denmark: €15,95
France & Monaco (excluding Corsica and other outlying areas): €17,95
Italy: €20,95
Luxembourg: €15,95
Netherlands: €15,95
Austria: €15,95
Poland: €18,95
Switzerland (incl. customs clearance costs): €42,95
Czech republic: €17,95
Spain (without Balearic Islands, Canary Islands and exclaves): €28,95
Ireland: €38,95

The shipping costs incurred for this are automatically shown by the store system and inserted into the invoice.

For customers from Switzerland: For deliveries to Switzerland, we recommend that you use the  service. 
All customs formalities and delivery to your doorstep will then be taken care of by MeinEinkauf.ch for a small fee. 
Register with MeinEinkauf.ch , even before placing your order.

Shipping to other EU-countries and outside EU countries on request. If we commission our in-house forwarding agent (pallet shipment), the costs will be passed on at cost price when invoicing. Other costs, such as customs clearance costs and outer area surcharges, will not be covered by us or will be passed on to the customer.

Delivery time

The usual delivery times are 2-5 business days after receipt in your order. Please refer to your order confirmation for the exact delivery date.

In case of delivery delays, we will inform you immediately.

Payment

Unless otherwise expressly agreed in writing, we deliver against prepayment, PayPal and credit card (via PayPal Plus).

Bank details:
Sparkasse Bensheim
BLZ 509 500 68
Account no. 2102796
IBAN: DE17 509 500 680 002 102 796
BIC: HELADEF1BEN

Postbank Frankfurt Main
BLZ 500 100 60
Account no. 26535609
IBAN: DE91 500 100 600 026 535 609
BIC: PBNKDEFF